OEM analytics provides customized data collection on your machine’s performance, for both you and your customer.
Now you can visualize real data from your customers; see how they use your machines, perform remote machine diagnosis, and provide better customer service.
Mingo provides OEMs with machine usage, trends, and more that can also be delivered to the customer, while helping you provide better customer service.
By providing your customers with visibility into your machines on their plant floor, you’re giving them incredible insight. OEM analytics can be used by your customer for any machine on the floor, providing plant-wide visibility and data-driven productivity gains.
How do you decide to build a new product? How do you decide what features are most important to add? How do you even know how customers actually use your machines?
With Mingo, you don’t have to visit customers or rely on inaccurate surveys. You can see objectively what machines are used and what features will offer your customers the most value.
What is the total cost of ownership and return on investment of your machines and solutions? With OEM analytics, provide exact details on the value of your machines based on hard, quantifiable data.
Help your team sell better than ever before by equipping them with that exact data. Allow them to differentiate your machines and services from the competition and prove the ROI of your machines.
Ever had a customer call you and wonder why a certain alarm code is going off? Wouldn’t it save that customer money – and you – a lot of time if you could quickly and easily monitor what was happening with that particular machine in real-time?
In addition to real-time monitoring, you can look at trends over time. Identify why a particular model may be causing alarm codes or downtime events. Understand how to improve future models or find and fix recurring issues.
Be a hero for your customers. Solve both short – and long-term problems for them.
Build new streams of revenue for your business. Dive down into the details of a specific machine at a customer site to understand exactly how the machine or model is performing and make both reactive and proactive suggestions, saving you and the customer money.
This gives OEMs the ability to offer service plans and preventative maintenance to customers, often providing the opportunity to notify a customer of a potential issue before it becomes a big problem.
Gain a recurring stream of revenue, and help customers save money they might have otherwise lost.
Mingo is the smartest and most complete analytics and productivity platform for growing manufacturing businesses. With solutions so effective, you’ll wonder how you ever ran your factory without it.